📋 NEWT Technical Discovery

Discovery Records

NEWT Business Phone is a VoIP platform that integrates into the client's network — often over an existing Internet connection, customer router, switching and cabling. Answer the questions below to confirm the environment is VoIP-ready. Tap ⓘ on any question for why we ask it.

Alternate Network Access — Client Router / Firewall Settings

If the NEWT Business Phone solution is not supported by a NEWT private WAN circuit, Customer IT may be required to adjust router / firewall configurations to ensure an optimized voice experience across a third-party Internet connection. Share the relevant checklist with the customer's IT team.

Hybrid PBX NEWT Managed Router behind Client Router / Firewall

    Cloud PBX Direct to NEWT Cloud

      WAN Circuit Health Targets

      0% packet loss
      ≤ 30 ms jitter
      ≤ 50 ms latency